|
Applications for Healing with Heart
How Does
Healing with Heart Transform Care?
I
love the book Healing with Heart, but how do I use it?
Ways to use
Healing with Heart Wisdom Cards as gifts, to transform meetings, or for
self-reflection
A Day in the Life of a Soulful
Leader: How one hospital is teaching its leaders to lead in a "soulful" way
using Healing with Heart.
 How Does
Healing with Heart Transform Care?
Many healthcare systems are incorporating
Healing with Heart into their care delivery training and organizational
change programs. They have found that by systematically using these messages
and themes in their daily work lives, healthcare professionals can:
-
Deepen their connections and
communications with their colleagues
-
Appreciate the role that everyone plays in
health care
-
Remember why they pursued their profession
in the first place, tap into the passion that drives them to excellence
and renew their love for their work.
The result?
-
Better teamwork
-
Improved and deeper conversations and
connections leading to greater trust among coworkers
-
Inspired leadership among leaders who have
the title and those who don’t
-
A heightened sense of respect for
differences/diversity
-
Use of reflection as an exercise of self
and professional improvement
-
Greater attention to creating a healing
presence in a hospital
…all leading to person-centered care and
improved quality of patient care.
I
love the book Healing with Heart, but how do I use it?
This has become a steady refrain that we hear. So, we’ve been asking our
customers and users to give us feedback that we can share with all of you.
Two things we’ve learned: it doesn’t have to cost a lot of money
and it’s easy!
Here are some ideas
for how to use the book, Healing with Heart.
Click here for ideas about how to use Healing
with Heart Wisdom Cards.
Here are some ideas of how hospitals,
professional associations and health care vendors are using the book Healing with
Heart.
Hospitals
Hospitals are giving Healing with Heart to…
-
All nurses
-
Nurse
managers and department heads/directors
-
Their
entire physician group
-
New hires
during orientation
-
The entire
hospital employee population
Hospitals are using Healing with Heart
to support their existing programs, missions and initiatives such as
improved care at the bedside, patient-centered care, and spiritual care.
I
just conducted the first East Bay Care Retreat on Wednesday and used
your book for a beautiful reading ("The Impact of Working with Soul" p.
144). Everyone so loved Healing with Heart. As planned each
participant received a personal copy. I t so compliments our work with
Jean's [Watson] Theory."
Esther Kearn-Frolich, Culture Change Leader
Kaiser Permanente, Oakland Medical Center
As
a faculty member of
Colorado
Center for Nursing Excellence, I am using the
book to assist with participant self reflection and to create a
sustainable mindfulness of our purpose and passion. I read passages
during the beginning of each session to set the tone, create an open,
caring environment and to remind each participant of the importance of
the work they do every day when caring for others. I end each session by
reading the passage that discusses the importance of self care and
committing to protected time each day to re-ignite our own care giving
spirit.
Kim
Richards,
RN
Owner/Founder
Self-Care
Academy
Terri,
I am really enjoying the Healing with Heart tools. I forward the weekly
e-affirmations to my staff as just one way of reminding us to be
grounded as we go about our work. I also use your book to begin our
monthly "check in" time--again a reminder of the art of nursing and how
a self-reflective practice only deepens our connections, our
inspiration, and our creativity as we strive towards excellence of
practice.
Jan
Alexander, RN, MSN
DCMC IMC Unit
Seton Hospital, Texas
Professional
Associations
Professional associations offer Healing with Heart at their
annual meetings and throughout the year online, to offer their members a
valuable professional tool.
Health care
Vendors
Health care vendors give Healing with Heart to their
customers to show they understand and support the ideas and messages in the
book and use this gift to express their appreciation for their customers.
If you have an idea that’s worked,
email us and we’ll add your idea to our list.
Other suggestions
include:
-
Read a Healing with Heart
reflection at staff meetings.
-
Close report or huddle with a reflection.
-
Ask who’s having a birthday that day.
Honor them with a free book.
-
Acknowledge achievement or someone’s value
to the workplace:
-
Nurse’s week/Staffing week
-
Graduation gift (from a certificate,
licensing or other professional program)
-
Give as a workshop/retreat take-away gift
to reinforce learnings
-
Give as an employee recognition gift
-
If you are a vendor, give Healing with
Heart as a gift
to your clients
-
Make Healing with Heart available
to patients who wish to express their gratitude to their caregivers.
Hospital gift stores have found Healing with Heart to be a
valuable fund raiser and a welcome offering.
-
When you start a new job, give Healing
with Heart as a gift to your direct reports and to your
administrative colleagues.
-
Professional association foundations have
used Healing with Heart as a successful and much-appreciated
fundraiser.
Ways to use Healing with Heart
Wisdom Cards as gifts, to transform meetings, or for
self-reflection
Our
latest product is flying off the shelves! Chief Nursing Officers fell in love
with them at the 2009 AONE annual meeting. These attractively packaged,
gift-quality, and portable 3”x3” cards come in a set of 24, each carrying a
message worthy of personal reflection and group discussion. Each card contains
an affirmation from the book, Healing with Heart that focuses on a
topic of importance to health care professionals. Here are some of the topics
covered:
-
Healing Presence
-
Gratitude
-
Colleagues
-
Passion for Work
-
Slowing Down
-
Open to the Moment
-
Dream
-
Trust
-
Sacred Interactions
-
Act
|
 |
Here are some ideas of how others are using
Healing with Heart Wisdom Cards:
At Staff Meetings,
Retreats and Workshops
-
Hand out a card to each attendee randomly.
Start the meeting with everyone reading their card and expressing what
it means to them.
-
Select one card and read it. Use this
reading as the basis for a deeper discussion on the topic. This may be
used in conjunction with reading a reflection from the book, Healing
with Heart. It’s a great way to set a positive tone in your
meetings.
-
Ask staff to commit to one of the card’s
topics for that week and report back on experiences the following week
Special Gatherings,
Commemorations, Awards. Graduations
-
Include as part of a gift basket at a
conference, retreat or graduation from a special program
-
Offer as a gift for Nurse’s Week, Hospital
Week or another, similar week that honors a health care professional
Everyday uses
-
Include in a thank you card given to staff
as acknowledgement of appreciation
-
Offer to a staff member who comes to your
office seeking answers, comfort or support
-
Make cards available in the hospital gift
shop so patients and families can express their gratitude to their
caregiver
-
Carry in your pocket and when you need a
reminder or pick me up in the middle of your day, pull out a card
randomly for your message of the day
-
Keep a copy of the book at your desk and
read a passage before logging in to your computer. Place a note
card in the book to record a key phrase or thought from each passage.
Let others know how you are using Healing
with Heart Wisdom Cards by clicking on ideas.
A Day in the Life of a Soulful
Leader
How one hospital is
teaching its leaders to lead in a "soulful" way using Healing with Heart.
Our
Leadership Development Institute was overwhelmingly successful. Our
Chaplain, Rev. Becky David facilitated "A day in the life of a soulful
leader." She outlined 6 Vital Behaviors: finding inspiration, using ritual
to inspire, find your passion/know your bliss, plan your recovery, manage
your energy, find and create work-life balance. There was much table
discussion and everyone's ideas were shared. It was truly an inspirational
day.
Each participant received your book, "Healing
with Heart". Becky encouraged us to reflect at least 15 minutes each day,
preferably at work. Several of us in my department have our books at our
desks. My new ritual will be to turn on my computer, then read a passage
from your book before logging in. I have already placed a note card in the
book where I will record a key phrase or thought from each passage.
Again, thank you for compiling your book of
inspirational stories. I will savor it daily.
Kathy
Ryan, R.N.
Service Excellence Manager
Genesis Health System
Tell us how YOU are using Healing with Heart!
| 
