Healing with Heart: Inspirations for Health Care
Professionals WINNER: American Journal of Nursing
2008 Book of the Year Award
When Martin Helldorfer, a former monk and clinical psychologist, was Senior
Vice President of Mission at Exempla Healthcare, he issued weekly emails for
over six years to Exempla employees. Inspired by these messages, Terri Moss of
Moss Communications selected the best of these stories and reflections and
created Healing with Heart.
If Burnout is the Problem, Healing with Heart is the Antidote
Health care demands a level of commitment, passion and near-perfection from
healthcare professionals who go to work every day knowing that an error in
judgment or action has life-and-death consequences. Over time, they find their
passion to help others assaulted by these pressures while facing the demands
from patients and their families, managers, and coworkers, the financial and
political realities of health care, and inadequate time and resources to do the
The result: a rise in medical errors, stress, burnout, staffing
shortages, and an avoidable drop in the quality of care. Healing with Heart
is the antidote: written for health care professionals who want to boost their
resistance to professional burnout and regain an enthusiasm and deeper
connection with patients and their families, their coworkers and bosses.
Healing with Heart is for those who want to regain their passion for the
work that deep down, remains their calling. Healing with Heart is being
integrated into caring-for-the-caregiver programs including
as a reflective, self-care tool used with yoga and other meditative activities
to combat compassion fatigue.
Healing with Heart: Changing the Climate and Improving Patient Care
Healing with Heart: Inspirations for Health Care Professionals is one
of the few books written by a health care professional exclusively for health
care professionals who are working at the bedside or supporting those who do. In
conjunction with their initiatives like
Relationship-Based Care, Jean Watson’s Caring Theory, and the
Robert Wood Johnson Foundation’s Transforming Care at the Bedside, hospitals
are giving employees Healing with Heart to reframe how health care is
delivered and profoundly shape the climate of their organization one person at a
time. Teamwork improves as communication deepens and patients benefit. Everyone
Imagine How Your Work Life and the Quality of Patient Care Would Change...
Imagine starting your next department meeting with one of these readings:
Having an Attitude of Gratitude at Work
Recognizing the Inner Lives of Others
Teamwork and the Restless Attitude to Excel
The Impact of Working with Soul
How would that change the conversation and tone of your meeting? How would
that change the quality of interactions among coworkers? With patients? Multiply
that by all of the departments in your facility. Imagine how that would change
your work environment, quality of patient care and how employees felt about
their jobs (and you felt about yours).
Organizational Development consultants are incorporating Healing with
Heart into their training offerings, customizing it to dovetail and support
their clients' initiatives. Hospitals are finding that Healing with Heart
naturally supports and seamlessly fits into their Total Quality Management and
Patient-Centered Care initiatives.
A Meaningful Gift for Staff that Touches Lives and Lasts a Career
In today’s economy, staff are looking for meaningful and practical gifts.
Give each one Healing with Heart and then use it to build stronger, more
committed teams of people who work with a deeper sense of fulfillment and heart.
Healing with Heart leaves the reader with the feeling that who they
are and what they do counts. Readers carry this renewed perspective and new
coping strategies into every interaction, every decision, and into their very
being, making work seem infinitely more satisfying.
Healing with Heart supports a work climate that puts people first.
Authentic communications, compassion, effective teamwork, and stellar leadership
all stem from the fundamental reminders found in Healing with Heart: Our
common humanity, our shared goals and our drive to excel.
Take a moment during your day to pause, reflect and then act with
authenticity. Make Healing with Heart part of your daily routine. See
New Healing with Heart Products
We are pleased to introduce Healing with Heart Wisdom Cards to help transform the workplace and
your staff's approach to their work. Check out this simple but practical,
hands-on tool that have been created for busy professionals who need a quick
reminder of why they do what they do and the immense value of their work.
For a description of the Healing with Heart Wisdom Cards,